A Project-based Solution Tailored for a Fast-Growing Consulting Firm
c3/Consulting started using QuickBooks for basic bookkeeping – to which they added plug-ins for timekeeping and other business functionality. As the company grew they realized that QuickBooks would not be able to scale to keep up with the firm’s fast growth. They also realized they needed a more robust accounting system, designed specifically for project-based consulting firms that could support more sophisticated requirements as the business matured.
When c3/Consulting evaluated their options, Deltek came out on top. c3/Consulting found that Deltek really understood the project engagement model and the consulting industry. In addition, Deltek’s expertise and significant investments in the technology demonstrated deep commitment to the consulting industry.
Enhancing Core Business Processes with Professional Services Automation
Replacing spreadsheets and manual processes with automation has enabled c3/Consulting to grow without adding administrative headcount. According to Katherine, “As we have implemented more and more of the features in Deltek, we have been able to scale more and more.” The company has continued to evaluate their internal processes to identify other areas to potentially automate or improve. According to Katherine, “Deltek has been right there for us, ready to do that.”
The technology rollout at c3/Consulting started with Deltek’s basic professional services automation, which includes accounting and time management, flexible invoicing and reporting. They added Customer Relationship Management (CRM) to help manage opportunities, track CRM KPIs, and to identify the best areas to focus their BD activities. Most recently they have started using Deltek’s resource planning across their organization. They have found that as they have grown, managing resources efficiently across projects has become more challenging and more critical.
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