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Ogilvy & Mather WorkBook Case Study

The Challenge

Ogilvy & Mather’s previous system did not support their 1200 people across 14 separate companies working on the same projects. This meant that they had to create multiple projects and billing across company structures was an admin nightmare. Information got lost and time was wasted. Collaboration was usually done through emails and resource management was done in Excel. Ogilvy & Mather needed transparency and a mature business system that was tailored to support their processes. After a thorough research for systems and numerous demo’s with various software companies, Ogilvy decided to invite us to Cape Town in December 2016. Through a week of demos and socializing with the Ogilvy & Mather stakeholders and project sponsors, Ogilvy & Mather were convinced that they’ve found what they were looking for… with WorkBook.

The Result

Ogilvy & Mather acknowledged that through time their staff had grown operational habits with the previous system, so the install was kicked off by a Business Process Mapping (BPM) project in early 2017. The BPM served the purpose of reviewing current processes and how they could improve – and be aligned with WorkBook as a system. The BPM helped Ogilvy & Mather to improve their workflows and as a result, be more profitable.

In conclusion, by installing WorkBook, Ogilvy & Mather have achieved:

  • Streamlining of project management and administrative processes
  • Collaboration across their business and less admin time
  • Optimization of resource management
  • Real-time information accessibility
  • Scalable, industry-specific solution to support their growth

Ogilvy & Mather went live with WorkBook in September 2017. As a part of their change management, Ogilvy & Mather ran an internal WorkBook campaign, that included large posters, news bulletins, extensive process documentation and finally the video below.

Consulting Engineering Business Case Study: Primera Engineers

Engineering design and consulting firm leverages Deltek to streamline talent acquisition

Primera is a full-service engineering design and consulting firm dedicated to providing the highest possible level of service to their clients. Primera knows they need to find and hire the very best talent to achieve their goals. With over 200 highly skilled and diverse professionals, they realized that it was time to take a serious look at the way they were acquiring talent.

Primera turned to Deltek Talent Management to address the gaps identified in their acquisition and onboarding procedures and to integrate with other Deltek solutions.

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C3 Consulting Case Study Videos

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Case Study: Eppstein Uhen Architects

Leading Architecture Firm takes Business to the next level by moving to Deltek Vision

With more than 140 employees and $24 million in 2007 total revenue, Eppstein Uhen Architects (EUA) is a thriving architecture firm serving corporate, healthcare, public, retail and senior living markets.

When the company’s growth clearly warranted the implementation of a client relationship management (CRM) system, they attempted using a homegrown solution through Outlook. But to make it work they had to manually transfer project and client data into an accounting system to pursue opportunities and even track basic client information.

Eppstein Uhen once again looked to Deltek for a solution. They learned that Deltek Vision, a fully integrated solution that combines a complete project accounting system with an integrated project management and CRM solution, provided all of the functionality that Eppstein Uhen had been seeking.

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Hill International Case Study

Hill International Maintains Seat at the Top of the Construction Management Industry with the Acumen Software Suite

Looking to gain a competitive edge in the construction management market, Hill International sought a software solution to improve processes, cut man hours, and maintain Hill’s renowned accuracy and reliability. They found their solution in the advanced analytics, comprehensive reporting and project comparison features of the Acumen software suite.

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Customer Case Study: H&E Architects

Deltek PIM helps architecture firm improve efficiency and streamline workflows.

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H&E Architects, is a progressive team of 16 architects and designers who punch above their weight in a number of ways. The practice has been operating from Sydney for the last 20 years and boasts a diverse range of work from major airport terminal buildings to luxury apartments and some of the most internationally renowned hospitality venues, including the Sydney Opera Bar.

With more than 20 years’ experience in the sector and 15 years as a registered architect, Co-director Glenn Cunnington is a recognised leader in the field of BIM and information management. Responsible for the operations of H&E Architects, Glenn has always had a vision that the business should take full advantage of technology to drive efficiency. Glenn always knew that he wanted to run the operations of the practice through a single platform and realised that this vision could be a reality with Deltek Project Information Management (PIM).

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Architecture Design firm leverages Deltek PIM to centralise project data and improve workflows

Scott Carver is an Architect design studio based in Sydney offering strategic insights through urban design, architecture, landscape architecture and interior architecture services. The management team has a broad range of experience designing and delivering projects across many markets including civic, commercial, hospitality, public domain, residential, retail, sports, and tourism.

The culture is collective, ambitious and one where innovation and change is embraced in the pursuit of excellence in outstanding architecture and design. The company was keen to implement an integrated system that would provide a platform for all of Scott Carver’s activities and selected Deltek Project Information Management (PIM). Since implementing Deltek PIM, Scott Carver has been able to gain access to one version of the “truth”, centralise project data, improve worflows and audits, and enhance relationship management.

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Case Study: Carpedia International Management Consulting

Management Consulting firm increases project-centric visibility and revenue

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Carpedia International helps organizations achieve improved operating performance by aligning execution with strategy and planning. As a company that focuses on delivering results, not just reports, it was time for Carpedia to find a solution to help improve its own internal processes.

Carpedia moved from one single business unit to six separate operating units, but Quickbooks couldn’t manage the intercompany relationships and wasn’t giving the firm the robust project-based financials it needed to successfully run all six companies from a single solution. When looking for a new solution, Deltek was an early favorite because of the sophisticated financials, flexibility, multi-company/multi-currency functionality and process automation.

Carpedia selected Deltek, a project-based solution designed specifically for professional services firms that could be customized to meet the needs of each internal company’s business processes.

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