2018 Professional Services Maturity Benchmark Report

Metrics to evaluate and improve your consulting firm’s performance

Chart your course to service excellence today. Fill out the form for your complimentary copy of the SPI Researh 2018 Professional Services Maturity Benchmark Report. The report features hundreds of pages of metrics that matter to your firm, with insightful graphs, charts, analysis and advice for performance improvements.

Download Free Report below


Architecture & Engineering Study Deep Dive: Project Management

How does your firm measure up to others in the industry when it comes to project management? Join us for a deep dive of the results of the 39th Annual Deltek Clarity A&E Industry Study. Discover how your firm’s project management performance is impacting your bottom line and where your team can improve. This complimentary webinar will focus on the following key areas:

  • Overview of project management performance
  • Top project management challenges
  • Key performance metrics
  • Answers to your project management questions

All attendees will receive a copy of the 39th Annual Deltek Clarity A&E Report with succinct analysis on more than 50 A&E-specific KPIs. Be sure to check out the complementary webinars in the series covering trends in Financial ManagementBusiness Development and Human Capital Management and share them with your colleagues to gain additional insight and help your firm succeed.


Date: Tuesday, July 10, 2018

Time: 8 PM South African time

Duration: 1 hour

Register below also to receive recording


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Ogilvy & Mather WorkBook Case Study

The Challenge

Ogilvy & Mather’s previous system did not support their 1200 people across 14 separate companies working on the same projects. This meant that they had to create multiple projects and billing across company structures was an admin nightmare. Information got lost and time was wasted. Collaboration was usually done through emails and resource management was done in Excel. Ogilvy & Mather needed transparency and a mature business system that was tailored to support their processes. After a thorough research for systems and numerous demo’s with various software companies, Ogilvy decided to invite us to Cape Town in December 2016. Through a week of demos and socializing with the Ogilvy & Mather stakeholders and project sponsors, Ogilvy & Mather were convinced that they’ve found what they were looking for… with WorkBook.

The Result

Ogilvy & Mather acknowledged that through time their staff had grown operational habits with the previous system, so the install was kicked off by a Business Process Mapping (BPM) project in early 2017. The BPM served the purpose of reviewing current processes and how they could improve – and be aligned with WorkBook as a system. The BPM helped Ogilvy & Mather to improve their workflows and as a result, be more profitable.

In conclusion, by installing WorkBook, Ogilvy & Mather have achieved:

  • Streamlining of project management and administrative processes
  • Collaboration across their business and less admin time
  • Optimization of resource management
  • Real-time information accessibility
  • Scalable, industry-specific solution to support their growth

Ogilvy & Mather went live with WorkBook in September 2017. As a part of their change management, Ogilvy & Mather ran an internal WorkBook campaign, that included large posters, news bulletins, extensive process documentation and finally the video below.

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On Demand Webinar: Transform Performance Management with Continuous Feedback Best Practices

In recent years, companies have begun altering their performance management strategies and processes, integrating Continuous Feedback into their regular cadence. That said, many companies are still behind due to a lack of understanding or urgency to implement this critical employee communication and performance management mechanism. Continuous Feedback, leads the way in modern performance management, is a key driver towards employee engagement and assists in solving the retention crisis.

Join David Lee, Deltek’s Talent Product Manager, as he discusses how to effectively implement Continuous Feedback, no matter what your strategy towards performance management currently is. Learn how to drive these performance sessions from the new hires first week of employment and throughout their employee life cycle. With these session, you will be able to assist in connecting with employees and gain their buy-in and involvement.

Highlights include:

  • Utilizing Continuous Feedback with any appraisal cycle or with Continuous Goal Management
  • Effective Continuous Feedback discussions to have during onboarding, growth, projects and more
  • Learn the value Continuous Feedback holds in engagement and retention of employees

Download Webinar here


The 39th Annual Deltek Clarity A&E Industry Study Report

The 39th Annual Deltek Clarity Architecture & Engineering Industry Study

In-depth industry analysis to help you benchmark your firm and improve your results.

Get the latest A&E industry benchmarks, future trends and historical analysis for key areas of your business including financial management, business development, project management, and human capital management.

Download the free report here!


39th Annual Deltek Clarity Architecture & Engineering Report

Join us as we unveil the overall results of the 39th Annual Deltek Clarity A&E Industry Study – the longest running and most comprehensive study in the industry. During this session, Megan Miller, Deltek A&E Clarity Manager, will provide a comprehensive overview of this year’s key findings.

You’ll walk away with a deeper understanding of the current challenges facing the Architecture & Engineering industry, the key initiatives that will impact your business now and into the future, and how your firm measures up against A&E-specific KPIs. Attendees will also receive a copy of the 39th Annual Deltek Clarity A&E Report with more than 50 industry-specific metrics.

Be sure to also register for the upcoming deep dives into each area of this year’s report: Financial ManagementBusiness DevelopmentProject Management and Human Capital Management. 


Ready on Demand

Register here to view the Webcast


Key Agency Challenges Discussion Events

Thanks to all that attended the Silversoft Cape Town and Johannesburg discussions on Key Agency Challenges and how to achieve more. Industry experts David Breytenbach from Ogilvy South Africa and Rene Praestholm from Deltek Workbook talked through industry challenges and how agencies can leverage technology to streamline their businesses and gain better insight for decision making. Excellent engagement and conversations were had with the leading agencies on the continent, and some great insights on how we can all work smarter to thrive in our emerging market.



Project Information Management for Dummies

Take control of your project information

Discover how you can take control of project information to increase efficiency, simplify collaboration, and mitigate risk while gaining a complete view of project and overall business profitability.

What’s inside?

In your copy of Project Information Management for Dummies you will learn more about:

  • What it takes to manage the daily deluge of project emails
  • The benefits of setting up a document management process for your project information
  • How to manage and control the review, filing and distribution of your design deliverables and contract documentation
  • The benefits of PIM technology and mobile working

Download eBook here


Why your Firm can’t live without Deltek PIM

Deltek Project Information Management

Learn the Top Project Management challenges and how Deltek PIM can help your firm minimize Risk.

  • Organize Project Files
  • Manage Project Emails
  • Quickly find Critical Data
  • Improve File Sharing
  • Protect your Firm
  • Integrate with your ERP system

Request this PP presentation to learn more