A Journey To Global Success:
How Silversoft became Deltek’s International Partner of the Year for the 5th year running

 

South Africa has produced some of the world’s brightest and most talented people. Political and sports personalities aside, the likes of Elon Musk, Trevor Noah and Black Coffee currently dominate headlines and are impacting the world in ways they could never have once imagined. 

There’s just something about South Africans and their unique combination of strength of character, ambition, and ability to work hard.

There are several notable software technology successes too. The latest of which is a South African business called Silversoft. 

Siversoft is a reseller, partner and developer of enterprise software solutions for people and project-centric organisations. The company works in close partnership with global project management software leader, Deltek and specialises in helping fast-growing professional services firms, including some of the biggest names in Agency, Engineering, Consulting, Legal and Accounting, to deploy and maximise ROI on Deltek’s range of solutions.

Silversoft is also the first Deltek partner to be recognised as International Partner of the Year for five years in a row – which is a huge achievement!

We met with Silversoft’s Managing Director, Jacques du Buisson, who founded the firm and leads their global charge, to find out how they did it, why it matters, and what they’re doing next.

Q: Tell us about this award and why it’s such a coveted prize

Jacques: Every year Deltek announces its global partner award winners in a range of categories – this year there were nine categories. Of course, the International Partner of the Year is a significant achievement on a global scale, as it means that we are the partner that has performed beyond expectations both in the the markets we serve and in the various products and locations in which we collaborate with Deltek.

Being named international partner of the year confirms the great work our firm has been doing to deliver deep, functional and innovative solutions to our clients, while working hand-in-hand with Deltek to tailor our offering to suit our markets. This kind of recognition confirms that we are doing the right thing.

Q: Why do you think Silversoft won the award this year?

Jacques: I believe that it’s a combination of a few things, the most important being that we have remained completely dedicated to our strategy, especially our commitment to – and investment in – a partnership with Deltek. In the last year this has included a significant focus on international growth.

We work very closely with Deltek. We know their excellent solutions inside-out and, after 15 years, we know exactly how to implement, customise and onboard clients across the professional services market, so that our customers maximise their return on investment as fast as possible.

Silversoft’s deep contextual knowledge, ambition and ability to win new customers, and then to successfully implement and support Deltek solutions is what sets us apart. This drives healthy year-on-year growth in our user base, and has enabled us to scale into the UK and beyond.

Q: What does this recognition mean to you and the team?

Jacques: It’s a great validation of our strategy and hard work. We know that we have a good business model and that our firm has a bright future ahead of it.

Also, we’re passionate about Deltek’s solutions. We believe that they’re best on the market, and we’re proud of our role in building the Deltek Project Nation community.

Five years of consecutive recognition for excellence drives home the fact that we are making the right decisions for our people, clients and partners. It’s a big deal and pushes us to maintain such standards.

Q: What sets Silversoft apart from similar service providers?

Jacques: We have well over a decade of experience in addressing the core challenges of project-centric businesses. We apply this experience throughout our client engagements, helping clients create an environment for their people to thrive, maximising utilisation of their team, improving cash flow, and optimising working capital. 

Service-centric firms need to be flexible and agile in order to survive, and our team works very closely with them to ensure that the technology they use helps to protect their profit margins and creates a platform for best practice and growth. We relentlessly focus on ensuring our best-of-breed technology enhances the entire project lifecycle, while minimising time to value. 

This approach illuminates the pathway for decision making and has been working well so far. We’re particularly excited by the many international opportunities opening up to us as we scale.

Q:  What’s your approach to hiring and keeping the best talent in South Africa, and what does this award mean for your team?

Jacques: Our approach is to hire great people who are also experts from the industries we serve. We want people who have managed traffic in a creative agency, or managed complex projects in an engineering firm, because we know that they truly understand the challenges our clients face. The project industry can be complex and intensive, and the more experience we have inside the markets we serve, the better.

Our team lives our values and we consistently punch above our weight, always looking to employ hard-working, ambitious people that reflect our culture and values.  So we know that winning this award from a global leader like Deltek is a reflection of the talent of our people. They have an excellent standard of service delivery and now they’re seen as the benchmark in the industry. 

Not only can they rest assured that Silversoft is a safe and stable employer, but also that their future careers will be bolstered by the fact that they have worked at one of the top international firms in this industry.

Q: How do you find space to innovate and add value when Silversoft is a reseller? 

Jacques: Innovation is one of Silversoft’s core values, but you’re right, it’s very difficult to innovate when you’re not in control of product development. Deltek have really proven their leadership in the project space and we partner closely with them to deliver on that.

That being said, we consistently strive to think creatively and find new ways to add further value for our clients. For us it’s all about improving the project lifecycle and reducing the time to value. Project-centric firms need the tools to deliver amazing services. That’s what they rely on us for, and that’s what we’re very good at.

We are also always looking at how to improve and speed up the way we implement and support Deltek products for our customers. In a demanding industry, time to value is key in all we deliver.

This is where we apply our creativity and development capability. More recently we used our experience in the industry to develop a product that fulfills a very specific requirement in our market, that will soon be available on the Deltek Marketplace. The product is called ‘Boost’ and it’s a great little plug-in that completely removes the effort of completing traditional timesheets. We know that incomplete and inaccurate timesheets cause a lot of pain for our clients, and we’re thrilled that we have found a way to automate this tedious and often contentious task. Imagine if you could just focus on your work, while the software learns how to track your time automatically!

To find out more about how silversoft can assit your professional services firm, visit our site www.silversoft.co.za for more information

Deltek Announces Its Global Partner Award Winners for 2021

Deltek recognizes innovation and achievements of partners, including Baker Tilly, CrunchTech, ConstructConnect, Infotek Consulting, insightsoftware, Full Sail Partners, Silversoft, Smartsoftware and Stambaugh Ness

Herndon, VA – April 12, 2022 – Deltek, the leading global provider of software and solutions for project-based businesses, announced the winners of its annual Global Partner Awards during its virtual Partner Kickoff event held earlier today. This year, nine partners were recognized for their outstanding accomplishments in 2021.

The Deltek Partner Network amplifies enterprise software offerings for project-based businesses and expands the Deltek customer base around the world. Through Deltek partners, more companies can experience better project intelligence enabling them to make better decisions about their business and manage their unique projects in a collaborative and end-to-end platform.

This year, Deltek recognized the significant accomplishments of nine partners which represent the program’s systems integrators, value-added resellers, independent software vendors, accounting firms, and consulting firms:

 

“Deltek is proud to collaborate with our partner network, which enables thousands of customers to continue to strengthen their businesses,” said Natasha Engan, Senior Vice President, Deltek Global Sales. “It is an honor to recognize the outstanding achievements and innovation of these partners. We look forward to a fantastic year ahead with the Deltek Project Nation community as we continue to expand our program globally.”

To learn more about Deltek’s global partner ecosystem and the benefits of the program, visit https://www.deltek.com/en/partners.

 

About Deltek
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management, and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com

In the language of physics, the properties of Heat and Light both serve as forms of energy.

If heat is the energy that spontaneously passes between a system and its surroundings and light is the energy that gives visibility, could current ad agency operating systems, often dominated by heat energy, to be ‘transferred’ into an illuminated light energy?

It is arguable that current agency operating systems gravitate mostly to a heat basis as everyday fires creates :

• resource strain

• capacity allocation

• talent burn-out

• cost fights that can easily lead to the agency machine overheating.

It has to be remembered that tasks, workflows and approval processes are ad hoc, involve different stakeholders, and are typically heatwaves that disrupt what would be regarded as predictable processes. Workbook orchestrates these challenges …and more… by looking at resource and capacity constraints and providing visibility into the operating system to deliver significant & measurable gains inefficiency.

And if clients are increasingly demanding speed, specifics, and ever-improving service and transparency, simply working harder won’t cool the heat. Workbook shines light on tighter control, eliminates manual methods and cuts analyzing time by delivering a timely window into the state of the business. A single pulse point at your fingertips.

Successful operations management should always positively impact your bottom line agency profit. If it doesn’t — something is wrong.

It can be told that systems inclined to shine light on the business, such as Workbook:

• aid the workflow approach

• increase delivery capacity

•  track risk management

•  increase margin in an environment of reduced fees, discounting and rising client expectations yet still maintaining quality levels and growing the agency. That’s a lot of light right there, and It appears that the physics of heat and light is equally a case for ad agency operations.

Is it time to illuminate your agency’s path to success? Here.

With every Ad Agency MD/CEO setting a clear Return to Growth agenda for 2022, the business lens moves beyond the discipline of identifying new business prospects as the primary growth driver. Other mechanisms such as acquisition and building branded/integrated capabilities come into play as agencies seek to effectively compete in an environment of constant and rapid change.

Could 2022 be the year in which the business lens applies equally to internal teams and how operations are geared to meeting the ever-exceeding client expectations for creativity, innovation, agility, and service?

A year in which more agencies move and fully adopt an approach that sees the business delivering improved efficiency, effectiveness, resource optimisation versus capacity and margin gain. Could this be achieved through a built-to-purpose and bespoke operating model/tool?

What if a system can reduce your number of in-house tools, take scattered information, centralises that data, and consolidate it all into interactive dashboards providing real-time data?

With the pandemic having brought new urgency into the process and clients becoming more judicious on spend, agencies need to sharpen their processes. This in turn will streamline work allocation and report generation.

Simplify + Accelerate + Maximise Processes = More Efficiency & Cost Saving.

`New’ data and tools, working harmoniously and collated in dashboard form will deliver the following:
–       Illuminate and spotlight blockages
–       Alleviate duplication
–       Allocate blended resources more efficiently
–       Allow for correct charging against procurement rules
–       Display a 360 degree of operations
–       Real-time revenue projections/tracking on a single client P/L
–       Accelerate the creative review cycle

It is an accepted fact that current manual systems coupled to timesheet completion deliver a level of ‘blindness’. New bespoke operating remedies and tools will spark the necessary light.

2022 is the year to adopt a tool that breathes with your agency and its talents rather than tools that attempt to beat your process into submission.

 

 

Silversoft is delighted to announce that The Whalley Collective has chosen Deltek WorkBook to assist their agency in their next phase of growth.

The Whalley Collective, an independent agency centred in Durban, South Africa have grown their client base and with an evolved collective and semi-remote working structure approached Silversoft to assist in implementing a robust agency system to assist in aligning their operations, finance and client service teams.

“The Whalley team needed a solution that aligns their internal teams, and has a fully integrated finance platform. Deltek WorkBook ticked all these boxes for them, with some added features such as real time communication on briefs, jobs and quotes” say Charlie Mossop, Global Account Manager at Silversoft.

Paul Whalley, Director of Business Operations explains that “internal communications are very important for us, and WorkBook’s powerful inbox feature will allow our teams to collaborate on one job management system, as opposed to using third-party applications”.

“The Silversoft team has been incredibly hands-on throughout the process, guiding us on process enhancements to ensure that while implementing a new platform, we also enhance our process to enable growth” continues Whalley.

“The Silversoft team was most excited to hear that The Whalley Collective had been considering various tools but chose Silversoft and Deltek WorkBook for the love of our ecosystem and excellent support,” says Dan Marcus, Director: Agency Solutions at Silversoft. “We are looking forward to a long partnership with their dynamic team,” continues Marcus.

About The Whalley Collective

The Whalley Collective has Durban and Cape Town offices serving clients across southern Africa. Driven by their vision of ‘Ideas with Soul’ this independent group of strategic and creative mavericks value fearless thinking, diverse perspectives, and the power of collaborative relationships to do meaningful work that improves lives and builds brands that loyal customers love.

About Silversoft

For 15 years, Silversoft has been delivering enterprise solutions to people and project-centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.

With WorkBook by Deltek, Silversoft delivers beautiful Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. Workbook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

 

 

 

99c chooses Deltek WorkBook to digitise manual and disparate systems, and create a single agency workflow to enhance visibility into workload, capacity and overall business operations.

The firm has partnered closely with Silversoft to implement Deltek WorkBook’s best-of-suite agency platform to transform the way in which the agency manages resources, in an optimal manner to drive client success.

“I’m incredibly proud to call 99c a client. After 5 years of close partnership in working through their key requirements, Hylton and the team have chosen Silversoft and Deltek WorkBook to reimagine the workflow of the firm and implement innovative technology to streamline their processes” Says Dan Marcus, Director: Agency Solutions at Silversoft.

“99c has over 400 staff with many moving parts and processes. Having a single agency solution suite in place has been a game changer for our firm and the team at Silversoft were instrumental in partnering with our firm to transform the way in which we work and optimize our workflow. Says Janci Prinsloo, Business Process Manager at 99c.

Hylton Heather, Director of Production at 99c adds “Having live actionable analytics at our fingertips has allowed the firm to focus on the key metrics that turn the needle, which is a massive driving factor in improving the agencies margin. Our firm is consistently investing in improving efficiency and having a platform in place like WorkBook is core to our long-term success.”

About 99c

99c is an independent, full-service, integrated advertising and communications agency, providing creative solutions for a wide variety of clients across many fields and industries.

Taking the time to develop deep, long-lasting relationships with our clients and fully engage in their businesses has stood us in good stead, often leading to our own organic growth, starting with one brand and gaining others from within a client’s group portfolio. So too have the lessons we’ve learned, the systems we’ve implemented, the structures we’ve developed and the culture we’ve created; all of which allow us to provide creative solutions for a wide variety of clients across many fields. The proof? Today, we’re almost 300-staff strong and still growing.

About Silversoft

For 15 years, Silversoft has been delivering enterprise solutions to people and project-centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.

With WorkBook by Deltek, Silversoft delivers beautiful Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. Workbook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

 

 

 

MPAMOT GROUP drives innovation AND OPERATIONAL EFFICIENCY THROUGH implementation of WORLDCLASS business management system, RESULTING IN ALIGNMENT OF group AND subsidiary OPERATIONS, AND POSITIONING MPAMOT GROUP to scale and grow operations in Africa.

Leading, 100% black women-owned and managed engineering and development consulting firm, MPAMOT (Pty) Ltd selected Deltek and Silversoft as partners to drive innovation and streamline business processes for the group and subsidiaries through the implementation of an industry leading business management system.

MPAMOT GROUP researched various options to align and optimise group and subsidiary business systems that will streamline and drive workplace efficiency, promote organisational collaboration, information storage, and simplify decision making, through a single industry-focused business management suite that delivers best practice for Consulting Engineers.

Johannesburg, South Africa – 26 March 2021

Silversoft, a Platinum Deltek partner, today announced that Consulting Engineering and development firm MPAMOT (Pty) Ltd  has selected Deltek Vantagepoint and Deltek Talent in the Cloud. MPAMOT will partner with Silversoft South Africa to implement the Deltek tailor-made business management suite for the MPAMOT group and subsidiaries.

MPAMOT is a multidisciplinary consulting engineering and development firm specialising in large-scale catalytic infrastructure and development projects. The MPAMOT Group consists of a holding company and two subsidiaries in South Africa and Lesotho. There are plans to expand into Africa.

Following a rigorous selection process, MPAMOT selected Deltek’s Best of Suite enterprise resource planning (ERP) and Talent Management solutions to streamline and optimise business processes, promote organisational collaboration throughout their excellent talent pool, and ultimately increase efficiency. Allowing MPAMOT to achieve its ultimate strategic goal. MPAMOT will enhance innovation by utilising leading cloud technology to automate and enhance the entire project lifecycle.

MPAMOT GROUP partnered with Deltek & Silversoft to optimise service delivery, people engagement, project, and operations management, further cementing the firm’s reputation for being an innovator in the consulting engineering industry.

Malani Padayachee, chief executive officer of MPAMOT GROUP and subsidiaries says “we are fully committed to not only investing in our firm for long term sustainability, but also innovation within the engineering consulting industry, and believe that in implementing Deltek solutions, we will be taking a big step in the right direction. It is vital to have visibility into the entire business if you want to ensure successful project delivery and our investment into leading cloud technology will ensure that we become a fully integrated organisation with cutting-edge platforms in place.”

“The Silversoft team is exceptionally proud to partner with MPAMOT in their implementation of the Deltek Vantagepoint and Deltek Talent solutions.  We believe that their excellent leadership and vision for the firm, combined with our industry-leading technology platform will help drive their business forward,” says Jacques Du Buisson, Managing Director of Silversoft.

 

About MPAMOT

MPAMOT GROUP and subsidiaries MPAMOT Africa and MPAMOT Lesotho provide engineering and development solutions to a range of private and public sector clients.  With nearly 200 highly competent engineering and corporate team members, MPAMOT Group is well placed to provide solutions to clients in the infrastructure, transport, water, energy, health, education, agriculture, and other sectors. MPAMOT values partnerships and collaboration and as such continues to explore opportunities to spearhead development in the engineering and built environment.

 

About Deltek
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com

Request a demo to find out how Silversoft can streamline your firm.

Deltek annually recognises innovation and achievements of their partners, and this week announced the winners of their Global Partner Awards Program for 2020.

Herndon, VA – March 9, 2021 – Deltek, the leading global provider of software and solutions for project-based businesses, today announces its esteemed winners of The Deltek Global Partner Awards Program for their outstanding accomplishments in 2020. Silversoft is proud to accept the award of International Reseller Partner of the Year, for the fourth year in a row. Jonathan Eisner, Vice President of Global Partner Sales and Alliances says, “despite the challenges 2020 presented, Silversoft delivered exceptional performance, innovation and commitment to the Deltek Solutions Partner Program through the past year.”

The Deltek Partner Network amplifies Deltek’s cloud-based enterprise software offering for project-based businesses and expands the Deltek customer base around the world. Through Deltek partners, more companies can experience better project intelligence enabling them to make better decisions about their business and manage their unique projects in a collaborative and end-to-end platform.

This year, Deltek recognises the accomplishments of the following partners, which represent the program’s systems integrators, value-added resellers, independent software vendors, accounting firms and consulting firms:

International Reseller Partner of the Year

Silversoft

Global Systems Integrator Partner of the Year

Baker Tilly

GovCon Partner of the Year

Infotek Consulting

North America Reseller Partner of the Year

Full Sail Partners

Services Excellence Partner of the Year

Central Consulting Group

Customer Satisfaction Partner of the Year

BDO

Top New Customer Acquisition Partner of the Year

ConstructConnect

New Partner of the Year

Tangram

Excellence in Marketing Innovation Partner of the Year

Premier Consulting & Integration

“2020 has been a year like no other and Deltek’s deep partner network enabled thousands of customers to quickly pivot and strengthen their businesses during these uncertain times,” said Jonathan Eisner, Vice President of Global Partner Sales and Alliances. “It is an honor to recognize the outstanding achievements and innovation of these partners. We look forward to a fantastic and successful 2021 with our Deltek Project Nation partners as we continue to expand this program around the world.”

About Deltek
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com

Source: Silversoft

 

Silversoft is pleased to announce that draftLine has chosen Deltek WorkBook, a Best of Suite agency platform to align their teams and increase agility and productivity.

When asked about the value that WorkBook will add to their business, Julia Parry, Head of Operations at draftLine explained that the brand-new agency needed a tool that would assist in cost and time saving. “Our traffic and client service departments needed a tool that could increase efficiency and agility, thereby providing value to our brands. WorkBook is by far the best solution for us”, says Parry. “The draftLine team needed a tool that specifically caters for inhouse agency needs, and WorkBook does exactly that. By integrating all operations, from end to end, draftLine can have an accurate view of all project data” says Daniel Marcus, Director of Agency solutions at Silversoft.

About Draftline

Anheuser-Busch InBev (AB InBev) has launched its first in-house agency in South Africa after first being introduced in Columbia. Named draftLine, this global agency is quickly expanding, with offices in Mexico, the USA and Europe. DraftLine is centered around social listening, content creation and digital media buying and aims to improve Ab InBev’s creativity through bringing unique perspectives to everyday challenges.

About Silversoft

For 15 years, Silversoft has been delivering enterprise solutions to people and project centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.

With WorkBook by Deltek, Silversoft delivers Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. WorkBook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.