2017 IT Consulting Industry Snapshot

Learn how to offer a well-rounded, business-focused service that demonstrates significant value to your clients.

The 2017 IT Consulting Industry Snapshot discusses the industry’s evolution into business consulting as well as key trends impacting the workplace today. Also included are tangible solutions designed to empower consultants and satisfy clients.

In this report, you will find commentary on:

  • The evolution of IT Consulting to Business Consulting
  • The changing skills required for IT Consulting
  • How IT Consultants can demonstrate value

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2017 Architecture and Consulting Engineering Industry Snapshot

Learn how to combat uncertainty in the architecture and consulting engineering industries, and tackle 2017 with confidence and optimism.

In the 2017 Architecture and Consulting Engineering Industry Snapshot, you will read about the juxtaposition of industry uncertainty alongside cautious optimism as how to succeed in 2017. Key points include:

  • The global impact of political events such as Brexit and the US election
  • The fragile confidence around industry recovery
  • The talent shortage debate
  • The growing trend of consolidation
  • The impact of technology

“Despite economic uncertainty, the architecture and consulting engineering sector drives forward, with technology giving much-needed support to new infrastructure development worldwide.”

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Nucleus Research ROI Report

Learn how you can achieve 25-30% better margins with Deltek.

Nucleus Research reports project-driven firms who use Deltek:

  • Reduce cost by 20-24%
  • Increase productivity by 10%
  • Increase profitability by up to 20%

Download the Nucleus Report today to learn how Deltek can help you increase your firm’s productivity and profitability.

2017 Management Consulting Industry Snapshot

Learn how to respond rapidly and embrace change in order to retain clients, maintain a competitive edge, and ensure long-term growth and success.

The 2017 Management Consulting Industry Snapshot explores the agility and constant evolution of the industry as well as the key trends and challenges anticipated for the year ahead. Also included are tangible solutions to empower consulting firms and satisfy clients.

In this report, you will find commentary on:

  • The growing division of the market
  • The importance of digital transformation
  • The fierce competition for talent
  • The need for collaboration
  • The challenge to traditional business models

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Shaken by the Roots: Why Professional Service Firms Must Evolve

The professional services industry has a long and illustrious history. The roots of today’s legal profession lie in ancient Athens, where “orators” would write speeches for the accused to read out at their trials.1 The accounting profession goes back even further: scribes in the warehouses of ancient Sumer developed cuneiform, the world’s first written language, in order to manage their stock.

Professional services firms, whose business was driven by intellect, education, experience and relationships, were left relatively untouched. That is no longer the case. In recent times the professional services sector has found itself at the nexus of a number of era-defining forces that have shaken the foundations of its long-established business model.

This report from The Economist Intelligence Unit, sponsored by Deltek, examines the forces that are reshaping the sector and assesses their current and future impact. It also identifies, with reference to realworld examples, how professional services firms must adapt in response to these trends.

The key findings are as follows:

  • Global forces, driven in large part by technology, are reshaping the market dynamics in the professional services sector
  • One response to these forces is to build a global scale.
  • Professional services firms are also expanding their areas of specialisation
  • Effective use of technology is helping firms to compete on a global level.
  • To weather the current upheaval, firms must be absolutely clear what value they offer clients.

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Talent Management is Critical for Successful businesses

With the growth in today’s employment levels and an increasingly agile workforce, organizations are placing an increased focus on their talent and people strategies. Talent Management is a huge differentiator for companies that want to grow and innovate, especially those in people-centric organizations where their people are their business.

How can companies succeed in winning the war for talent? In this short video, Paul Hammerman, Vice President and Principal Analyst of Forrester Research, provides insights on the data and trends discovered in their research, most importantly the shift from HR being considered a cost center in past years to now being viewed as a strategic function aligned with the business strategy.

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Management of Client Relationships by Large Law Firms – Research Document

Independence, Representation and Risk: An Empirical Exploration of the Management of Client Relationships by Large Law Firms.


Claire Coe (Claire Legal Ltd) and Dr Steven Vaughan (University of Birmingham) research focuses mainly on the shift in the balance of power from law firms to clients and the pressure of firms to deliver “value for money” in a competitive market.

A number of these clients now transact with law firms via panel processes in which there is fierce competition for work and where appointments are often accompanied by detailed, mandatory sets of terms and conditions (also often known as ‘outside counsel guidelines’). These guidelines cover a variety of matters, from fee arrangements to secondments, IT security, conflicts of interest and much more.

The big question is: how far can a law firm go in the race of competitive alternative fee arrangements and still make a profit?

Knowing the client’s values, goals and challenges and differentiating your service and expertise will give law firms an advantage in acquire more customers. In addition, taking an innovative approach to staffing will be important to show value. By prioritising what the firm want to focus on to strengthen your position in the market, you can develop the right talent and have the right person at the right place to provide strong VFM.

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How to win the War on Talent – Whitepaper Download

Ever wonder how much it costs when that key player on your team resigns?

Experts estimate that losing that top consultant could cost your firm upwards of R 1 million and more. Most firms can’t take that type of financial hit, so it’s no wonder that finding and retaining top people is the number one issue in Service Performance Insight’s annual benchmark survey.

Want to learn more about winning the war on talent? Download the Whitepaper below