99c chooses Deltek WorkBook to digitise manual and disparate systems, and create a single agency workflow to enhance visibility into workload, capacity and overall business operations.

The firm has partnered closely with Silversoft to implement Deltek WorkBook’s best-of-suite agency platform to transform the way in which the agency manages resources, in an optimal manner to drive client success.

“I’m incredibly proud to call 99c a client. After 5 years of close partnership in working through their key requirements, Hylton and the team have chosen Silversoft and Deltek WorkBook to reimagine the workflow of the firm and implement innovative technology to streamline their processes” Says Dan Marcus, Director: Agency Solutions at Silversoft.

“99c has over 400 staff with many moving parts and processes. Having a single agency solution suite in place has been a game changer for our firm and the team at Silversoft were instrumental in partnering with our firm to transform the way in which we work and optimize our workflow. Says Janci Prinsloo, Business Process Manager at 99c.

Hylton Heather, Director of Production at 99c adds “Having live actionable analytics at our fingertips has allowed the firm to focus on the key metrics that turn the needle, which is a massive driving factor in improving the agencies margin. Our firm is consistently investing in improving efficiency and having a platform in place like WorkBook is core to our long-term success.”

About 99c

99c is an independent, full-service, integrated advertising and communications agency, providing creative solutions for a wide variety of clients across many fields and industries.

Taking the time to develop deep, long-lasting relationships with our clients and fully engage in their businesses has stood us in good stead, often leading to our own organic growth, starting with one brand and gaining others from within a client’s group portfolio. So too have the lessons we’ve learned, the systems we’ve implemented, the structures we’ve developed and the culture we’ve created; all of which allow us to provide creative solutions for a wide variety of clients across many fields. The proof? Today, we’re almost 300-staff strong and still growing.

About Silversoft

For 15 years, Silversoft has been delivering enterprise solutions to people and project-centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.

With WorkBook by Deltek, Silversoft delivers beautiful Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. Workbook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

 

How to motivate your team to produce good work, even during a global pandemic

We all know what it’s like to dig deep on a Monday morning, trying to find the smallest bit of motivation to get out of bed and dress for work. When the Covid-19 pandemic hit, it sort of threw the world into a permanent “Monday morning” situation. Along with the increased levels of stress and anxiety it brought to agencies and businesses all over the globe, came an adjustment to remote working and a struggle amongst employees to find motivation to be innovative and creative. 

Research conducted in partnership with Microsoft and the Boston Consulting Group, involving 9,000 managers and employees from firms across 15 European countries, revealed that, “It’s a challenge to feel connected, confident and communicate effectively with the team, and we know from a lot of research that creativity and innovation largely happen through collaboration.” A healthy team culture is achieved when employees feel motivated to be creative and productive. 

But, how do you implement this type of work environment when employees are unable to get together in the office for a good, old-fashioned creative brainstorming session?

Fortunately there are a number of effective strategies you can implement within your teams now to ensure you can harness that collaborative mentality, and motivate your team to produce creative work, at a distance. 

Ensure an effective briefing process

According to Denise Blasevick, CEO of The S3 Agency, providing a clear creative brief, a day or two before an online brainstorming sessions, is key because it “allows people to digest the information, do research, and come armed with questions along with any potential thought starters that can start the brainstorm out with a burst of energy.”

Download a helpful Creative Brief Checklist

Use virtual whiteboards for collaboration

Traditional brainstorming whiteboards are found to actually limit creativity because often one individual is responsible for recording all thoughts, whereas virtual whiteboards allow everyone to contribute, show and record their ideas. Visual collaboration in a virtual space also means you can loop in other team members who may work in different country offices. You could even use this process to encourage healthy competition, circling the “winning ideas” on the virtual whiteboard and challenging your team to suggest better ideas.

Here are a few virtual whiteboards we recommend checking out: 

Source: https://www.innovationtraining.org/what-is-mural-and-how-to-use-mural-for-design-thinking/

Encourage individual work 

Grace Judson, a leadership consultant, advises that you provide your team with limited solo brainstorming time, using a ripple effect: The first team member starts and is given 5 minutes to write out their ideas. Once they are done, the second team member goes, either coming up with new ideas, or using the ideas of the previous team member as inspiration, still on the 5-minute clock. This continues until all team members have contributed and then the results are up for discussion. 

Equip your team with a helpful brainstorming activity sheet

For many, the best way to tackle those Monday morning blues is to grab hold of a big cup of coffee. And for us, giving our team tools to help get their creative juices flowing while working from home, is the equivalent to a shot of espresso. 

Which is why we’ve developed a free, downloadable, Idea Generation Workbook that you can share with your team today – either for them to complete alone or for you to work through it with them. 

This sheet offers a few out-of-the-box ideas for brainstorming effectively, as well as formal processes they can follow to keep them focused and motivated. Before long, your team will be producing such good work, and solving every problem thrown at them, you will have forgotten remote working was ever a struggle in the first place. 

Ready to see your team’s innovative thinking thrive? Get your free Idea Generation Workbook by completing the below form.

 

If you didn’t attend Silversoft’s webinar this month, you missed out! A candid chat about the impact that the “COVID-era” has had, and will continue to have on consumers, clients and advertising industries for the foreseeable future. Moderated by Mike Stopforth, with a panel of industry heavy-hitters; Andrew Brand (CEO, 99Cents), Pepe Marais (CEO, Job Public), Monalisa Zwambila (CEO, The Riverbed) and Lynn Madeley (CEO, Havas South Africa), we wanted to highlight some key thoughts and insights from some of the best minds in the industry.

Watch on-demand webinar.

    Stopforth rightly points out that “COVID” has become a catch-all phrase that encompasses a few things; Lock-down, behavioural change and overall business challenges, and something that has affected all South Africans in different ways. The “new normal” has also become a popular phrase for many businesses during this era, but as Monalisa Zwambila rightly points out, it is difficult to define a “new normal”. This is still being established for many which will take time, and, will vary from business to business.

    What is the new normal?

    Agencies, now more than ever, need to ensure that their clients remain relevant. Briefs need to be interrogated and agencies need to ensure that client laggards are being challenged to market to a consumer with a new mindset. Brands need to show up in a way that is meaningful and agencies need to ensure that they are aligning more strategically with their clients to ensure that these new consumer needs are met through executing on effective campaigns that still benefit the client’s bottom line.

    Shift in consumer mindset

    It is undeniable that there has been a rise of a much more discerning consumer, one that demands of a brand to be more purpose-lead. South African consumers are very dynamic, and have been affected in many different ways. This is something that advertisers must keep in mind during the COVID era.

    Andrew Brand, CEO of 99Cents, started his business during a global financial crisis and believes that agencies and brands need to now – more than ever – demonstrate their value to consumers. No “fluff” with a greater drive to be as lean and transparent as possible. This has been the secret behind 99Cent’s success.

    Branding is purpose. A sentiment that Pepe Marais strongly believes. The only way to move forward is for brands to not only ensure that they have a purpose, but also that they take true action to build all campaigns and messaging around this purpose. Lip-service is not going “cut” it anymore. “Perhaps COVID has come to raise the consciousness of business – to move into a higher order of doing business. Consumers buy into what they believe in, not what you are selling”, says Marais.

    Technology and automation

    One aspect of “new normal” that is undeniable, is the increased use of technology for many. Informal meetings around the water cooler have been replaced with online meetings. WhatsApp has become the follow ups on emails and new tools for remote collaboration have been implemented.

    Technology has the ability to transform a lot of what we do. Andrew Brand points out that a lot of what we do is not a science, it is an art. Technological advances in agencies is not about replacing humans, but rather ensuring that they can perform their tasks efficiently. Reducing mundane tasks is key, not replacing the creative thinker or the creative process.

    Working from home as a new normal

    A poll conducted during the webinar revealed that 60% of the audience felt that working from home had not been a deterrent to their day-to-day jobs. Employees are being more efficient, are responding to client needs effectively and most are adapting to this way of working. But, humans need interaction. Madeley and Marais both believe that moving forward, the “work-from-home” vs “office based” models will be blended. Office space will not be as necessary as before and could be the perfect way to balance productivity with interaction.

    Another COVID-era trend that has been accelerated, is the availability of talented freelance workers due to many retrenchments and agency downsizing. South Africa has been behind the curb until now when it comes to the willingness to utilize a freelance/contract workforce – which is likely to change. With a shift in focus, agencies are slowing starting to realise that if you have the right people working for you, it doesn’t matter if they are permanent or freelance staff. A lot of agencies have had to downsize, therefore increasing the talent pool of skilled people on the job market. Freelancing provides huge value to a client. There will always be a need for full time staff – a way to ensure quality work is produced as well as continuity and culture. The gig economy has been around for a while, perhaps now it is being fast-tracked.

    How have agency processes changed?

    Lynn Madeley doesn’t believe that agency processes have changed per se. What has changed are the roles that certain people play within the agency. “The COO has become the most important person in our business” Lynn adds. Zwambila adds that instead of retrenching staff in her business within portfolios like eventing, she has utilized these employees in different roles such as client service. Of course the way in which agencies are working has changed; having to quickly adapt to an online world, but core business processes have remained largely the same.

    Is now the time to advertise more or less?

    Pepe Marais believes that now is the time to advertise better! We are in the business of advertising, not process. We have become admin people rather than Ad-men or Ad-women. Whether budgets are shrinking or not, agencies need to do better work. In this digital world that we live in, we need to be cognisant of the fact that advertising is not about impressions, but rather engagement. Marais hopes that COVID will bring us back to creativity. “Maybe now is the time to bring art back to advertising?” Marais says.

    Final remarks and advice for surviving COVID

    Andrew Brand:
    “A lot of change is still to come, but more will stay the same. People are slow to change, but there are a number of valuable lessons coming out from the COVID and BLM movements. It’s the ultimate reset button, and many agencies and employees will survive this storm.”
    Pepe Marais:
    “The more you go into service, the more naturally you make money. Human beings and agencies need to go back to adding value and authentic purpose to their lives, and the brands that they work with.”
    Lynn Madeley:
    “Exercise, eat well, talk to people and find structure in your day. I am a huge believer in health and wellness during stressful times.”
    Monalisa Zwambila:
    “Humans are resilient. We will probably see that we are all stronger than we thought we were and use this strength as a pivot to do the things that we thought we were incapable of.”

Silversoft is pleased to announce that draftLine has chosen Deltek WorkBook, a Best of Suite agency platform to align their teams and increase agility and productivity.

When asked about the value that WorkBook will add to their business, Julia Parry, Head of Operations at draftLine explained that the brand-new agency needed a tool that would assist in cost and time saving. “Our traffic and client service departments needed a tool that could increase efficiency and agility, thereby providing value to our brands. WorkBook is by far the best solution for us”, says Parry. “The draftLine team needed a tool that specifically caters for inhouse agency needs, and WorkBook does exactly that. By integrating all operations, from end to end, draftLine can have an accurate view of all project data” says Daniel Marcus, Director of Agency solutions at Silversoft.

About Draftline

Anheuser-Busch InBev (AB InBev) has launched its first in-house agency in South Africa after first being introduced in Columbia. Named draftLine, this global agency is quickly expanding, with offices in Mexico, the USA and Europe. DraftLine is centered around social listening, content creation and digital media buying and aims to improve Ab InBev’s creativity through bringing unique perspectives to everyday challenges.

About Silversoft

For 15 years, Silversoft has been delivering enterprise solutions to people and project centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.

With WorkBook by Deltek, Silversoft delivers Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. WorkBook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

Silversoft is pleased to announce that CWDi Brand Agency has chosen Deltek WorkBook, a Best of Suite agency software that has allowed the team to streamline their systems and processes.

When asked about the value that WorkBook will add to their business, Janine Kruger, CEO of CWDi – felt that the ability to streamline all their existing processes into one tool would massively reduce time spent on administrative tasks for her team especially when it comes to planning and scheduling. In addition to this, WorkBook integrates into their finance function and will allow for more robust reporting, forecasting and therefore decision making. “WorkBook is specifically built for agencies and therefore I could immediately see the benefit for our organisation” said Janine.

CWDi had been using Magnetic for the past 5 years and needed a solution that would suit their business for the next phase of their growth. Director of Agency Solutions at Silversoft & CEO at Magnetic, Dan Marcus says “we worked extensively with the CWDi team to understand their business growth plans, while planning their transition from Magnetic, and felt that WorkBook was perfectly positioned for the next phase of their business.”

About CWDi

CWDi is an award-winning brand agency specialising in brand experiences and solving their clients’ business challenges with creative solutions. CWDi is the product of a merger of Colourworks and Designers Ink, which has lead to the agency now having a national footprint, with offices in both Johannesburg and Cape Town.

About Silversoft

For 15 years, Silversoft has been delivering enterprise solutions to people and project centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.

With WorkBook by Deltek, Silversoft delivers Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. WorkBook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

Deltek, the leading global provider of enterprise software and solutions for project-based businesses, recently hosted its annual Global Partner Kickoff in Washington, D.C., an event that brings its global partners together to celebrate successes for the past year.

Silversoft has been a Deltek Partner for over 14 years and was for the third consecutive year, awarded International Partner of the Year. Headquartered in Johannesburg, South Africa, Silversoft services a multitude of clients across various markets within the projects & services industry through a portfolio of Deltek best-in-class enterprise software. “We really value our close partnership with Deltek and appreciate the recognition for our performance in 2019. Deltek continues to invest in its industry leading solutions & client success which, along with our dedicated team on the ground, enables us to continue our growth in Southern Africa. Thank you to all at Deltek and congratulations to the Silversoft team, as well as the rest of the award winners this year” said Jacques du Buisson, Managing Director at Silversoft.

“Each year we look forward to the opportunity to recognize and celebrate the success of our partners during our annual Deltek Global Partner Kickoff event. Our partners continue to demonstrate their dedication to support and help our customers overcome their business challenges, achieve their goals and grow their businesses,” said Matt Strazza, Senior Vice President of Global Sales at Deltek. “On behalf of everyone at Deltek, thank you to our entire partner community for your continued dedication to Deltek, and congratulations to all of our partners that were recognized.” During the awards ceremony, seven outstanding organisations were recognised for their contributions, dedication and marketing and selling of Deltek solutions in 2019.

The GovCon Marketing Excellence Award
NeoSystems

The SMB Partner of the Year
Premier Consulting & Integration, LLC (PCI)

The Referral Partner of the Year
Infotek Consulting

The International Reseller of the Year
Silversoft

The Product & Portfolio Management Marketing Excellence Award
Connexion Systems

The Professional Services Marketing Excellence Award
Full Sail Partners

The Reseller of the Year
Central Consulting Group (CCG)

About Deltek
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. Learn more at www.deltek.com

About Silversoft
Silversoft provides industry leading software technology to people and project centric firms in South Africa and beyond. Our software delivers best of suite features to attract and retain the right talent, win new business, deliver excellent projects, drive productivity and deliver insight. Our clients run smarter, spend less time in admin and are more profitable. Silversoft – People. Projects. Insight.
Silversoft is a proud level 2 BBBEE contributor.

International Reseller Trophy Awarded to Silversoft

The Silversoft Team receiving their award - International Reseller of the Year 2019
Source: Silversoft

Silversoft is pleased to announce that Hoorah Digital has chosen Deltek WorkBook, a Best of Suite agency software that has allowed the team to streamline their systems and processes.

About Hoorah
Hoorah Digital is a 360 degree digital consultancy with offices in Johannesburg, Cape Town and Durban offering a variety of services in digital marketing, people-based marketing, in-bound marketing, consulting, technology as well as media services ranging from design, consulting, execution and production.

With a growing team, Hoorah needed a two prong solution; one that was able to link together the 4 key pillars of their business – consulting, insights, media and production – into one tool thereby, allowing for the entire team to work together; as well as a tool that integrated with finance.

When asked about what features of WorkBook excited her most, Tasmin Kingma, COO at Hoorah mentioned that the ability to log almost everything was very important in their decision to purchase. She mentions that from a profitability perspective, WorkBook will allow for greater visibility into resource capacity, as well as actual billable time spent on jobs. Within a growing company, this really helps.

In addition to WorkBook, the Hoorah team will be moving over to Deltek ConceptShare – an online proofing software that fully integrates with WorkBook – and will eliminate time wasted on emailing reverts to clients. Ms Kingma believes this will save massive amounts of time for everyone involved – especially their production clients.

About Silversoft
For 15 years, Silversoft has been delivering enterprise solutions to people and project centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.

With Workbook by Deltek, Silversoft delivers beautiful Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. WorkBook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

Silversoft is pleased to announce that Elevator, a brand experience agency in South Africa has chosen Deltek WorkBook to streamline their financial reporting processes and improve their decision-making capabilities.

Along with a growing team came the need for a more robust reporting tool across their business. Needing to move quickly as a business, and not be tied down by laborious processes driven by multiple systems to manage the agency, Elevator implemented Deltek WorkBook as a Best-of-Suite solution. Elevator is now able to have greater overall visibility of their business with WorkBook’s all-encompassing project management, time tracking and finance features.

About Elevator
Elevator, in partnership with Smollan, combine hard hitting creative with the country’s largest executional footprint. From idea to execution, Elevator solves business problems and delivers results. Current clients include Astron, Purity, Lipton Iced Tea, Skyy Vodka & Metropolitan.

About Silversoft
For 15 years, Silversoft has been delivering enterprise solutions to people and project-centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.
With WorkBook by Deltek, Silversoft delivers beautiful Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. Workbook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

Silversoft is excited to add yet another fantastic customer to the family; NP Digital – a search and digital content marketing agency based in Johannesburg. NP Digital had outgrown their internal agency system and were looking for an integrated platform to drive advanced project management and scheduling.

Deltek WorkBook suited NP Digital’s requirements perfectly. Through scheduling complex tasks with the task dependency and capacity viewing features, NP Digital was able to streamline their process, and become more efficient.

About NP Digital
NP Digital (formerly National Positions SA) is a Google Premier Partner and leading digital agency that specialises in delivering a qualified digital audience through mastering the art and science of search, performance and data.

About Silversoft
For 15 years, Silversoft has been delivering enterprise solutions to people and project centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry. With WorkBook by Deltek, Silversoft delivers beautiful Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. WorkBook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

How do Consulting Engineers, or any other Professional Services firms for that matter, approach “Digital Transformation”?  Strategically, firms have understood the importance of technology for eons, but rapid tech advancement over the last twenty years (think Cloud, Big Data, Mobility, AI etc.) have delivered a remarkable toolset for completely transforming the way in which we work and grow.  There is also a very strong school of thought that such technologies should in affect enhance individuals & firms capabilities rather than replace them (no the robots are not taking all of our jobs, just yet). But where do we start? How do you equip your firm to take advantage of this new world?  How does a people and project-centric business use technology to rise above its competitors?

CKR, a 140-man Engineering Consultancy Practice, out of South Africa, are a prime example of how to go about this change, continually investing in their own digital transformation and reaping the benefits daily.  In working closely with the firm over a period of almost ten years, rolling out Deltek solutions in various areas of their technology strategy, we have determined that the following four key ‘pillars’ to their approach has driven success in both technological advancement and market leadership.

1. Technology as the Backbone: Ensure you have integration of your projects, accounting, reporting & workflow.  Go with ‘best of suite’.

You still need to get the basics right. Good ol’ Excel has its purpose, but it is not a management platform.  In the Professional Services environment, how you win and deliver on key projects drives the success and profitability of your firm.  If you do not have the right tools in place to manage your business workflow, then inefficiencies will drive down your capability to sustain your business. CKR has implemented industry-focused technology for the bid to win process, and all of the gears in the background: project management, accounting, billing, reporting and so forth, to ensure they have real-time management information for decision making and serve their clients better.

Best-of-suite solutions offer full integration and visibility into your project lifecycle and it is key that your firm has the right management system in place.  Also ensure sure that your technology partner is on top of digital trends and investing in the future-friendliness of this core component of your business.  Implement an industry-proven financial and project management platform, but that’s just the beginning…

2. Technology as an Enabler: Attract, retain and develop the best talent

In South Africa in particular, Consulting Engineering is near the top of the scarce skills list and other key factors such as political instability tend to drive such skills to search for opportunities offshore, or in other industries.  It is therefore critical to ensure you have the capability to reach the right talent, using the right channels and to be able to respond to them digitally and meaningfully.  Of course, once you have attracted the best talent, you then need to ensure that you develop and retain them over time.  CKR has driven success in Talent Management through:

  • Implementing an integrated recruitment platform and automated careers page, drastically reducing the time and cost involved in traditional recruitment
  • Digitized performance management and continuous feedback, driving more frequent communication
  • Understanding the entire employee lifecycle and their growth with the firm over time through improved reporting and integrated Talent Management
  • Introduced 9 Box Planning to help map out and identify employees who are ready for advancement, need development, or should be transitioned out

Through both a thorough focus on best practice in Talent Management and investment in best of breed technologies to support the process, like CKR, your firm can acquire and retain the very best of their most valuable asset base – your people.

3. Technology for Service Optimization: Digitize your assets, streamline your communication & documentation flow

In the professional space, particularly Consulting Engineering, documentation and communication are a key asset and often the product of your work. It is therefore critical to control and own your information, documentation and data and all interactions thereof with clients, staff and third parties.  CKR has embraced technology to drive success in engineering service delivery through optimising its Project Information Management in the following key areas:

  • Consolidating all documentation and emails into a single, searchable and auditable digital workspace, with a single source of the truth
  • Providing mobile capability to access key documentation, client information and communications at all times, such as being able draw up a snag list on site
  • Integration of production tools such as drawing applications into the overall document management flow of the firm to ensure seamless cost management
  • Having a single overview of all communications on all projects and clients at all times

Utilizing technology to significantly enhance prior manual legacy process such as filing, sharing & collaborating, ensures your firm manages and protects its knowledge, saves time and delivers consistently excellent service to your clients.

4. Technology means change: Understand this and embrace it

Working closely with the key executive team at CKR, you quickly realise the importance they place on the role of ownership and change management in any internal initiatives they undergo.  Throughout such initiatives, their executive committee is thoroughly involved in communicating to the business on the ‘why’ behind the business changes, and the reason for adoption new technologies.

It is natural that change of systems and processes will face resistance, but the leaders of the business maintained, with clarity, the purpose of the investment and intended outcomes.  Throughout technology implementations, whether it is enabling time tracking on a mobile device or enhancing your entire management reporting function, it’s how you engage with the people driving such process that determines success.  If you in turn then select the right technology partner, change can drive efficiency, profitability and business success.

To find out more about CKR’s exciting journey with Silversoft & Deltek watch the video here.