“86% of organizations see failure to digitize and automate business inputs as a key transformation bottleneck.” 

There is no denying that 2020 has been a year for the books. Within the Architecture, Engineering and Construction industry, project managers, engineers, surveyors and more have shifted their processes to accompany a more diverse, remote way of working. Creating and processing information may have been a struggle prior to 2020, and now with a workforce that can be partially or even fully remote, inefficiencies with project information management can certainly come to the forefront.

In this whitepaper, you’ll discover solutions to some of the AEC industry’s most common challenges with managing project information, particularly when managing information remotely.

How to tackle project information management:

    • Identify process holes within your organisation
    • Review your data management approach
    • Take stock of on-site practices
    • Have the hard conversations

Grow your revenue, increase profitability, delight your clients.

Technology has created a generational divide between those that grew up with it and those that are adapting to it. For the former group, technology is a way of life and does not pose the psychological threat it does for older lawyers who grew up, and practiced without it. The legal profession is grappling with the realisation that technology and process are now just as important as legal expertise in the delivery of legal services.

In this white paper we explore the following key tech trends in legal:

    • Revenue Growth
    • Business Development
    • Risk Management Framework
    • Optimising Profits
    • Human Capital Management

Deltek’s Agency Solutions power project success by giving you better control, insight and visibility into agency operations, so your team can deliver more creative content on time and on budget.

Find out how to increase efficiency and productivity through;

    • CRM & Pipeline Management
    • Resourcing, Project Management & Collaboration
    • Proofing & Approvals
    • Finance & Accounting

Streamline Service Delivery with Deltek Vantagepoint

Projects are critical to the success of every architecture and engineering firm and you need a solution that puts your people and projects at the center of your business. Challenging economic times increases the need for efficiency in service delivery & business operations.

Deltek Vantagepoint gives A&E firms insight to maximize productivity, boost collaboration, improve efficiency and increase profitability. Trusted by thousands of A&E firms around the world, Deltek is an industry leader for project and financial management solutions built specifically for the way A&E firms work.

Download Deltek Vantagepoint product brief to learn how to streamline Service Delivery and power your project success for your firm.

 



We consider it our ongoing mission to truly understand our clients’ challenges and proactively identify what help they need to solve these challenges. To this end, we recently worked with Campaign UK to survey 100 agencies. The focus of the research was agency efficiency and productivity – in essence, do agencies have the right processes and systems in place to maximise their creativity? The results show that while this is a clear priority for agencies, most are not satisfied that the tools they are using are the right ones. I’ve selected some of what I found to be the most interesting data points to share with you.

See the full survey results

DOWNLOAD YOUR COPY

Key Challenges:

Let’s start with the problems those surveyed want to solve:

  1. Managing ever-increasing client expectations for cheaper, better and faster work
  2. Finding and retaining qualified staff
  3. Charging clients correctly (in terms of accurate budgeting, timekeeping and managing scope creep)
  4. Forecasting and planning in an always-changing environment
  5. Resource management aligned with capacity

These issues aren’t new and there aren’t any that can’t be solved by implementing effective processes to measure productivity and efficiency. So, what’s holding agencies back?

Efficiency: Every Agency’s Holy Grail?

advertising agency software

While the vast majority (85%) of survey respondents said that their agencies were measuring operational efficiency in some way, the methods used varied. 42% reported using a mixture of automated and manual systems to keep track of operational efficiency, while 28% said they still tracked efficiency mainly through manual methods, such as spreadsheets. The problem with this tracking approach was summarised by one respondent, the strategy director at an agency; “I have to look at one spreadsheet for our budget, one for time spent, another for costs – and while we use software for pipeline management, those systems aren’t joined up.”

Getting Estimates Right: What’s Going Wrong?

‘69% of agencies report too many guesstimates in their estimates’

However, 29% said they did not have that clear insight and 21% were only “somewhat” convinced by their estimates. More worryingly, one in 10 of those surveyed either did not know if their estimates were correct or were not confident in their accuracy.

So, what is undermining confidence in business estimates? The answer seems to lie in the fact that agencies’ estimates are too often underpinned by a certain amount of guesswork. 69% of those surveyed felt they had some of the information they needed to produce accurate business estimates, but that too many guesstimates were involved in the process.

One strategy director was candid about how easy it is to fall into over-reliance on guesstimates: “What we think we know about our business is massively open to personal bias – too often, we base our thinking on ‘I reckon…’ rather than hard data. We often think we know who our best clients are, but do the numbers bear that out?’’ he asked.

Where Technology Meets Creativity

project management for creative agencies

“Moving to a single system has allowed the team to increase the speed with which they can access data – it allows them to spend more time on creating the work and less on the tracking of it.”
– Mark Jones, We Are Social

The results showed that most agencies felt that better technology would help build a clearer picture of their business, and free up staff to concentrate on creativity. 66% thought that agency management software could help with easier project scheduling and time tracking and a similar number believed it could reduce excessive admin time and unbillable costs. 52% thought software systems could help align resourcing and staffing pipelines, while nearly as many (47%) believed they could increase the accuracy of estimates and invoices.

So, what’s the real problem? It seems that agencies are not actually taking advantage of these technology benefits.

Most agencies (66%) were using multiple systems to manage and monitor their activity and were only “somewhat” happy with the result. Meanwhile, a significant minority (16%) were successfully using one integrated software system across the whole agency. A unified system appears to be the key to success. Mark Jones of We Are Social is convinced of the benefits of a cohesive approach: “Moving to a single system has allowed the team to increase the speed with which they can access data – it allows them to spend more time on creating the work and less on the tracking of it.”

I’ve only been able to touch on a couple of points from what was a truly enlightening research piece in this blog. Please do download the full report here for a more detailed view of the insights and trends we uncovered.

Before the buck can stop with you, you need to see where the bucks are going. WorkBook gives you the visibility to see the details of every project for every client so you can manage how agency time, resources and monies are best spent in one simple integrated solution.

Download the PDF by completing the form below



The right resources can make or break a project. Each project requires the perfect balance of skill, experience and availability. Coupled with the uncertainty of a project-based pipeline, it’s crucial that you have knowledge of current bandwidth as well as what’s coming your way.

With greater visibility into upcoming projects and better insights from more accurate timesheet data, WorkBook gives you a clearer view of your resourcing needs now and in the future.



What if you were able to better manage your agency – ensuring efficiency, flexibility and profitability while heading off any unexpected challenges that might be coming your way?
What if you had the insight to take action now, as well as plan for what’s ahead?

The answer is clear. WorkBook can get you there. Learn how, download the Infographic below.



 

Make better, faster business decisions with all the info you need in a single view

  • Identify clients that are draining resources and eating away at your bottom line
  • See the profitability of all your engagements so you know you are on track
  • Provide your employees a solution that’s easy to use and efficient so they have more time to do the things that matter most

Download this eGuide here

Oops! We could not locate your form.

Are there unseen forces at work in your agency, undermining the good work put in by your team? Are these unseen forces leaving you in the dark about project status and leading you astray over costs? If so you are not alone.

Deltek research revealed that, on average, 7% of potential revenue is lost because agencies don’t have the insight they need into what people are working on and for how long; if time or money is being wasted; and if freelancers are being employed unnecessarily to pick up the imagined slack. So, what can be done to get your agency out of the dark and towards a more enlightened way of working?

Download the 4 Ways below