Increase your agency’s profit margins with accurate scoping, resourcing and job delivery.

Over-servicing or “scope creep” is a real issue faced by many agencies, but how can it be avoided in this fast-paced industry to ensure that businesses are billing clients accurately?

Download this whitepaper for some practical tips on how to:

  • Track your agency’s KPIs accurately
  • Create clear SLAs and SOWs
  • Re-evaluate your business model

Download here.

Silversoft is pleased to announce that Elevator, a brand experience agency in South Africa has chosen Deltek WorkBook to streamline their financial reporting processes and improve their decision-making capabilities.

Along with a growing team came the need for a more robust reporting tool across their business. Needing to move quickly as a business, and not be tied down by laborious processes driven by multiple systems to manage the agency, Elevator implemented Deltek WorkBook as a Best-of-Suite solution. Elevator is now able to have greater overall visibility of their business with WorkBook’s all-encompassing project management, time tracking and finance features.

About Elevator
Elevator, in partnership with Smollan, combine hard hitting creative with the country’s largest executional footprint. From idea to execution, Elevator solves business problems and delivers results. Current clients include Astron, Purity, Lipton Iced Tea, Skyy Vodka & Metropolitan.

About Silversoft
For 15 years, Silversoft has been delivering enterprise solutions to people and project-centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry.
With WorkBook by Deltek, Silversoft delivers beautiful Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. Workbook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

Silversoft is excited to add yet another fantastic customer to the family; NP Digital – a search and digital content marketing agency based in Johannesburg. NP Digital had outgrown their internal agency system and were looking for an integrated platform to drive advanced project management and scheduling.

Deltek WorkBook suited NP Digital’s requirements perfectly. Through scheduling complex tasks with the task dependency and capacity viewing features, NP Digital was able to streamline their process, and become more efficient.

About NP Digital
NP Digital (formerly National Positions SA) is a Google Premier Partner and leading digital agency that specialises in delivering a qualified digital audience through mastering the art and science of search, performance and data.

About Silversoft
For 15 years, Silversoft has been delivering enterprise solutions to people and project centric firms, supporting over 50,000 users across South Africa and beyond. Silversoft has offices in Johannesburg and Cape Town and is the local Platinum Partner for Deltek – the leading international provider of software to the Professional Services industry. With WorkBook by Deltek, Silversoft delivers beautiful Agency Management technology that will help your firm win the best accounts, deliver the greatest projects, delight your clients and be more profitable. WorkBook looks good. Lifts heavy.

Find out how Deltek WorkBook can transform the way your agency performs here.

Get Ready for Vantagepoint, the Breakthrough Project-focused software solution.

Built specifically for professional services firms to improve productivity, boost collaboration and increase profitability.

People and projects are the heart and soul of your business. That’s why Deltek created Vantagepoint, a powerful, intuitive solution that helps your people manage your projects from start to finish. Deltek Vantagepoint’s 360-degree view of your projects puts client, project and financial details in a single location. That all adds up to making well-informed tactical and strategic business decisions and a more efficient, productive and profitable company.

Deltek Vantagepoint is the newly branded, freshly reimagined next version of Deltek Vision built specifically for professional services organizations. Think of Vantagepoint as Vision taken to a whole new level – a streamlined browser-based interface, reengineered workflows and expanded functionality. With Vantagepoint, current Vision customers will get everything you’ve always loved about Vision and much, much more all in a slick new interface that will be accessible to anyone, anytime from anywhere.

Download the Product Guide to find out the new features and powerful enhancements based on years of feedback from our customers.

 

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We consider it our ongoing mission to truly understand our clients’ challenges and proactively identify what help they need to solve these challenges. To this end, we recently worked with Campaign UK to survey 100 agencies. The focus of the research was agency efficiency and productivity – in essence, do agencies have the right processes and systems in place to maximise their creativity? The results show that while this is a clear priority for agencies, most are not satisfied that the tools they are using are the right ones. I’ve selected some of what I found to be the most interesting data points to share with you.

See the full survey results

DOWNLOAD YOUR COPY

Key Challenges:

Let’s start with the problems those surveyed want to solve:

  1. Managing ever-increasing client expectations for cheaper, better and faster work
  2. Finding and retaining qualified staff
  3. Charging clients correctly (in terms of accurate budgeting, timekeeping and managing scope creep)
  4. Forecasting and planning in an always-changing environment
  5. Resource management aligned with capacity

These issues aren’t new and there aren’t any that can’t be solved by implementing effective processes to measure productivity and efficiency. So, what’s holding agencies back?

Efficiency: Every Agency’s Holy Grail?

advertising agency software

While the vast majority (85%) of survey respondents said that their agencies were measuring operational efficiency in some way, the methods used varied. 42% reported using a mixture of automated and manual systems to keep track of operational efficiency, while 28% said they still tracked efficiency mainly through manual methods, such as spreadsheets. The problem with this tracking approach was summarised by one respondent, the strategy director at an agency; “I have to look at one spreadsheet for our budget, one for time spent, another for costs – and while we use software for pipeline management, those systems aren’t joined up.”

Getting Estimates Right: What’s Going Wrong?

‘69% of agencies report too many guesstimates in their estimates’

However, 29% said they did not have that clear insight and 21% were only “somewhat” convinced by their estimates. More worryingly, one in 10 of those surveyed either did not know if their estimates were correct or were not confident in their accuracy.

So, what is undermining confidence in business estimates? The answer seems to lie in the fact that agencies’ estimates are too often underpinned by a certain amount of guesswork. 69% of those surveyed felt they had some of the information they needed to produce accurate business estimates, but that too many guesstimates were involved in the process.

One strategy director was candid about how easy it is to fall into over-reliance on guesstimates: “What we think we know about our business is massively open to personal bias – too often, we base our thinking on ‘I reckon…’ rather than hard data. We often think we know who our best clients are, but do the numbers bear that out?’’ he asked.

Where Technology Meets Creativity

project management for creative agencies

“Moving to a single system has allowed the team to increase the speed with which they can access data – it allows them to spend more time on creating the work and less on the tracking of it.”
– Mark Jones, We Are Social

The results showed that most agencies felt that better technology would help build a clearer picture of their business, and free up staff to concentrate on creativity. 66% thought that agency management software could help with easier project scheduling and time tracking and a similar number believed it could reduce excessive admin time and unbillable costs. 52% thought software systems could help align resourcing and staffing pipelines, while nearly as many (47%) believed they could increase the accuracy of estimates and invoices.

So, what’s the real problem? It seems that agencies are not actually taking advantage of these technology benefits.

Most agencies (66%) were using multiple systems to manage and monitor their activity and were only “somewhat” happy with the result. Meanwhile, a significant minority (16%) were successfully using one integrated software system across the whole agency. A unified system appears to be the key to success. Mark Jones of We Are Social is convinced of the benefits of a cohesive approach: “Moving to a single system has allowed the team to increase the speed with which they can access data – it allows them to spend more time on creating the work and less on the tracking of it.”

I’ve only been able to touch on a couple of points from what was a truly enlightening research piece in this blog. Please do download the full report here for a more detailed view of the insights and trends we uncovered.

Increase Creative Team Efficiency Using Online Proofing
Deliver Finished Conte‍‍‍nt 10x Faster

Inefficient review and approval of content can eat up 60% of a project’s time. Deltek has added ConceptShare, one of the leading online proofing and review tools, to its portfolio of agency management solutions to help agencies and in-house teams deliver content faster, with higher quality, and at a lower cost.

Learn how switching to online proofing and approval can help your teams:

  • Streamline your creative production supply chain
  • Deliver more content, faster at less cost
  • Securely share work with clients and external reviewers
  • Automatically generate audit trails of all rev‍‍‍iews‍‍‍
  • Reduce approval times by 80%

Register to Webinar below

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It’s a strange time to be entering adland; with the industry constantly transforming and restructuring to meet consumer demands. But it’s becoming increasingly difficult to ensure an agency’s success in this period of change and instability. Or, so it seems anyway.

The Drum has teamed up with Deltek, to host a webinar that discusses what a successful agency looks like today, citing purpose, creativity and profitability as some of the key drivers behind adding value to a business.

While brilliant campaigns and creative ideas are an effective currency, they can’t be activated in isolation. Establishing the above key factors with brilliant creativity will elevate an agency further and help to make them stand out from the crowd.

Speakers on the webinar include representatives from creative consultancy firm Radley Yeldar, who will share their company’s journey of harnessing technology to drive innovation. Other conversation points will centre on the importance of cultivating a balance between creativity and transparency to ensure results can be met and understood meaningfully.

The session will take place on November 21st at 11am GMT (13th Hrs South Africa), register your interest here to avoid disappointment.

Register below

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Let us show you how to simplify agency Finance & Accounting and make more accurate revenue and cash flow forecasts by integrating agency operations from end-to-end. WorkBook connects real-time revenue and expense information to help you make better decisions with better financial data.

You’ll see how WorkBook v10 can help you:

  • Forecast net revenue more accurately than you ever did before
  • Post project-related costs to system accounts automatically
  • Fully control Accounts Payable and Accounts Receivable
  • Drastically reduce the time it takes for month-end reporting
  • Set up flexible sales tax and VAT
  • Analyze data using 300+ built-in reports or use the open API to build your own

Overview

Title: Forecast Revenue Accurately and in Real-Time with WorkBook

 

On Demand! Register below to watch this Webinar.

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Why spend most of your budget on recruitment systems and processes when you can get an effective and streamline recruitment system to do the work for you for only R65k per year*

 Online Recruitment helps your company to

  • Source Qualified Talent
  • Streamline the Overall Recruiting Process
  • Increase Recruiter Productivity
  • Track Hiring Milestones
  • Enhance Onboarding

Go beyond traditional recruiting tools and widgets

  • Seamlessly share requisitions through social media outlets such as Facebook, Twitter and LinkedIn
  • Provide the option of Mobile Apply to job seekers
  • Utilize dashboard widgets to streamline your
    processes
  • Create unique recruiting campaigns with Multiple
    Branded Career Portals
  •  Utilize single sign-on with our comprehensive API

Request info below

 

Deltek PIM Overview

Deltek PIM is a Project Information Management solution that gives you access to project and firmwide information in one central location. Proactive email management, simplified document management, organized drawings, improved file sharing and more give your teams access to critical information at your fingertips so you can spend more time delivering projects and less time searching for files.

Save Time and Money

Spend less time organizing and more time executing projects with centralized information management.

Improve Collaboration and Efficiency

Move from chaos to calm by ensuring team members stay connected and eliminating the risk of information silos.

Manage Beyond the Project

Share critical information firm-wide and turn your intellectual property into an asset instead of a liability.

Watch the 5 Minute Demo here

 

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