A Quick Guide for Keeping Your Firm Healthy in 2021

2020 was a big learning curve for businesses all around the world. Many engineering firms had to learn to adjust to remote working, while still maintaining a positive and motivational workplace culture, and implementing systems and processes to navigate the “new normal” way of working.

All of this change can have an impact on a firm’s organisational health, and so we decided to create a practical guide for your firm that can be a resource to;

  • Highlight the four key learnings that indicate a healthy engineering firm
  • Provide guidelines for maintaining optimal organisational health in the four areas
  • Share practical tools you can implement to improve your processes today
  • Help to equip your firm for any future unexpected challenges

Download the full guide by completing the form below.

Want to ensure your engineering firm is staying successful in a competitive SA market?

Silversoft is offering Engineering Consulting firms a free health check to determine how they compare to others in the industry in terms of the 4 key learnings from 2020.

This involves your completing a simple 10-minute survey, followed by a call with one of our experienced Account Managers. You will be provided with a concise report highlighting your firm’s strengths and areas of improvement in our new working environment as well as a mini-guide on how to implement improvements in the 4 key areas.

Take the health check survey

MPAMOT GROUP drives innovation AND OPERATIONAL EFFICIENCY THROUGH implementation of WORLDCLASS business management system, RESULTING IN ALIGNMENT OF group AND subsidiary OPERATIONS, AND POSITIONING MPAMOT GROUP to scale and grow operations in Africa.

Leading, 100% black women-owned and managed engineering and development consulting firm, MPAMOT (Pty) Ltd selected Deltek and Silversoft as partners to drive innovation and streamline business processes for the group and subsidiaries through the implementation of an industry leading business management system.

MPAMOT GROUP researched various options to align and optimise group and subsidiary business systems that will streamline and drive workplace efficiency, promote organisational collaboration, information storage, and simplify decision making, through a single industry-focused business management suite that delivers best practice for Consulting Engineers.

Johannesburg, South Africa – 26 March 2021

Silversoft, a Platinum Deltek partner, today announced that Consulting Engineering and development firm MPAMOT (Pty) Ltd  has selected Deltek Vantagepoint and Deltek Talent in the Cloud. MPAMOT will partner with Silversoft South Africa to implement the Deltek tailor-made business management suite for the MPAMOT group and subsidiaries.

MPAMOT is a multidisciplinary consulting engineering and development firm specialising in large-scale catalytic infrastructure and development projects. The MPAMOT Group consists of a holding company and two subsidiaries in South Africa and Lesotho. There are plans to expand into Africa.

Following a rigorous selection process, MPAMOT selected Deltek’s Best of Suite enterprise resource planning (ERP) and Talent Management solutions to streamline and optimise business processes, promote organisational collaboration throughout their excellent talent pool, and ultimately increase efficiency. Allowing MPAMOT to achieve its ultimate strategic goal. MPAMOT will enhance innovation by utilising leading cloud technology to automate and enhance the entire project lifecycle.

MPAMOT GROUP partnered with Deltek & Silversoft to optimise service delivery, people engagement, project, and operations management, further cementing the firm’s reputation for being an innovator in the consulting engineering industry.

Malani Padayachee, chief executive officer of MPAMOT GROUP and subsidiaries says “we are fully committed to not only investing in our firm for long term sustainability, but also innovation within the engineering consulting industry, and believe that in implementing Deltek solutions, we will be taking a big step in the right direction. It is vital to have visibility into the entire business if you want to ensure successful project delivery and our investment into leading cloud technology will ensure that we become a fully integrated organisation with cutting-edge platforms in place.”

“The Silversoft team is exceptionally proud to partner with MPAMOT in their implementation of the Deltek Vantagepoint and Deltek Talent solutions.  We believe that their excellent leadership and vision for the firm, combined with our industry-leading technology platform will help drive their business forward,” says Jacques Du Buisson, Managing Director of Silversoft.



MPAMOT GROUP and subsidiaries MPAMOT Africa and MPAMOT Lesotho provide engineering and development solutions to a range of private and public sector clients.  With nearly 200 highly competent engineering and corporate team members, MPAMOT Group is well placed to provide solutions to clients in the infrastructure, transport, water, energy, health, education, agriculture, and other sectors. MPAMOT values partnerships and collaboration and as such continues to explore opportunities to spearhead development in the engineering and built environment.


About Deltek
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com

Request a demo to find out how Silversoft can streamline your firm.

We’re living in a time when the word “health” is on everyone’s lips and the age of Covid has brought with it a greater focus on, and prioritisation of, both mental health and physical wellbeing. As a result, we’ve all tried to take steps towards improving our health: we take vitamins and supplements, do more exercise, eat healthier, wash our hands, and wear a mask. But in order for us to know what we need to do to improve our health, we have to visit a doctor, be aware of potential risks,  or take note of our symptoms.

Are you approaching the health of your organisation with the same level of maintenance and evaluation as you do yourself?

Perhaps you’re reading this thinking, “Well, we are a top performing company so obviously we are in good health.” But the reality is, even top-performing businesses have times – could be a day, could be a week, could be a month – when their productivity is not where it should be and a few cracks start to show. A regular health check ensures you’ll be able to notice any possible flaws in your systems and processes, and implement strategies or practices to ensure the cracks don’t become permanently damaging.

Or, maybe you’re from a smaller organisation, still trying to find your feet. Mckinsey & Co found companies that work on their health demonstrate tangible performance gains in as little as 6 to 12 months. They define healthy organisations as being “high functioning and highly successful over long periods of time”. So getting a health check while your business is still growing its potential could be the kickstarter you need to boost your competitive edge.

Organisational health is not only about employee engagement and workplace culture

Don’t get us wrong – those two factors are really important. In fact,  of our 4 key learnings from 2020, two of them had to do with employee engagement and team culture. But the health of your organisation is also dependent on other factors, such as its ability to continuously innovate, benchmark against industry trends and implement smooth operational and reporting processes.

Scott Keller & Colin Price, authors of Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage,  define organisational health as “the ability of an organization to align, execute, and renew itself faster than the competition to sustain exceptional performance over time”.

So what does an organisational health check entail?

It’s vital that you’re routinely checking in on your engineering firm’s functionality, systems, and culture, and don’t just trust in your financial metrics as the determining factor of organisational health.

Although it may seem like financial success should be the determining factor in your organisation’s performance,  the top quartile of publicly traded companies in McKinsey’s Organizational Health Index (OHI) delivers roughly three times the returns to shareholders as those in the bottom quartile. In the words of Jon Wolske, the culture evangelist at Zappos, “Your financial metrics can be great, but if dragons are all over your organization, eventually the village will burn.”

An organisational health check is an external assessment at the organisational level that evaluates your company’s systems, processes, operational structure, and workplace culture, compares how you fare against others in your industry, and highlights areas where you could implement strategies for improvement.

A healthy organisation is one that has:

  • internal alignment across departments;
  • clear and consistent innovation strategies;
  • an effective operational workplace system everyone is onboard with;
  • leadership that models the values of the company through their behaviour and attitude;
  • employees who feel valued, engaged, and inspired;
  • an environment that encourages open communication and feedback;
  • efficient communication systems for remote workers;
  • and more.

Want to ensure your engineering firm is staying successful in a competitive SA market?

Silversoft is offering Engineering Consulting firms a free health check to determine how they compare to others in the industry in terms of the 4 key learnings from 2020.

This involves your completing a simple 10-minute survey, followed by a call with one of our experienced Account Managers. You will be provided with a concise report highlighting your firm’s strengths and areas of improvement in our new working environment as well as a mini-guide on how to implement improvements in the 4 key areas.

Take the health check survey

How Does Your Firm Stack Up?

AEC firms have most definitely had to either pivot or fold during a challenging 2020. From remote working, lack of travel, and client’s scaling down many firms have truly seen and experienced it all, and through the chaos, have persevered.

There are four main key learnings that have surfaced from the COVID pandemic, and there surely will be many more to come as we continue to navigate through the changed business landscape.

Here’s four key learnings that hold true for AEC firms:

1. Keep Up On Industry Trends
It is vital to keep a pulse on the industry within which your firm operates. Follow reliable external sources of information and be agile enough to adapt your KPIs based on performer benchmarks that you are following.

2. Work Smarter
Save time where possible. Identify areas in your organisation that are keeping your employees from working optimally, and ensure these are addressed.

3. Maintain a Team Culture
It is vital to maintain your culture, even when interacting with employees virtually. It protects your organisation’s identity, and helps to motivate employees.

4. Connect Your Remote Employees
Consider cloud solutions that create a safe and secure working environment for remote employees.

Compare your firm to others in the industry globally by downloading your A&E Industry Report Scorecard below:

“86% of organizations see failure to digitize and automate business inputs as a key transformation bottleneck.” 

There is no denying that 2020 has been a year for the books. Within the Architecture, Engineering and Construction industry, project managers, engineers, surveyors and more have shifted their processes to accompany a more diverse, remote way of working. Creating and processing information may have been a struggle prior to 2020, and now with a workforce that can be partially or even fully remote, inefficiencies with project information management can certainly come to the forefront.

In this whitepaper, you’ll discover solutions to some of the AEC industry’s most common challenges with managing project information, particularly when managing information remotely.

How to tackle project information management:

    • Identify process holes within your organisation
    • Review your data management approach
    • Take stock of on-site practices
    • Have the hard conversations

76% of companies experience significant business risks and/or compliance incidents due to broken document management processes. 

Silversoft conducted a survey to engineering and consulting industry players with the aim of bringing you key trends and insights from the South African industry.

  Get your free copy of the survey results to benchmark your firm against others in the industry when it comes to your document and email management processes.

Some key trends the survey highlights:

    • 62% of respondents said that their firm stores emails and files in the cloud
    • 36% of respondents said that they spend 1-2 hours per week searching for important project information
    • 94% of respondents said that their firm stored project information in a central location

Finance has the important task of supporting the organisation in delivering profitable projects to clients.

Architecture, Engineering and Consulting companies are undergoing rapid transformation and businesses are moving at an accelerated pace in order to keep up. The recent need for mobility coupled with increased competition and demand from clients puts pressure on margins. This has made it it increasingly important to deliver projects on time and budget whilst ensuring efficient finance processes.

This report will provide you with best practice recommendations to consider applying to your business.

Consider these four areas as the foundation for sound financial management:

    • Manage Working Capital
    • Control Costs
    • Accelerate Month End
    • Provide Accurate Reports for Decision-Making

To seize the new opportunities of a changing world, A&E firms must embrace new technologies

The Deltek Clarity A&E study was conducted between 26 February and 24 March 2020, surveying 600 decisions-makers in the Architecture and Engineering industry. Key issues impacting on the A&E industry were uncovered. On a macro level, the world is in flux. While this study was conducted before the global health crisis that has dominated 2020, the results remain indicative of the key trends for the A&E sector and provide valuable insight for stakeholders keen to prosper in these times of uncertainty.

The key trends in this report:

    • Firms of all sizes want to leverage the benefits of technology to improve business processes
    • There is a willingness to embrace technology, but there is uncertainty about how to proceed
    • Senior business leaders face a dilemma as to the best path to profitability, and how technology can be enable that journey

Get the full e-Guide below.

What are the 5 steps to success in digital transformation in AEC?

Gartner defines digital transformation as “anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models”.

In this guide we explore what digital transformation really means for AEC, and offer you concrete, actionable advice you can use to start your digital transformation journey right now.

The 5 essential steps to digital transformation:

    • Take an honest look at your business
    • Start small and scale up
    • Transform people and processes – not just tech
    • Consider data and how you’ll use it
    • Don’t tackle digital transformation alone

How can you future proof your consultancy?

Consultancy is a client driven industry. As clients’ needs transition, consultancy offerings must transition with them.

Over the last 10 years, consultancies have seen their clients adapt their business models to respond to changes in legislation, or developments in technology and digital. The way consultancies respond to and manage these demands, whilst still maintaining margins and increasing profitability, can make all the difference.

Current and coming trends in the industry include:

    • A hybrid workforce
    • More transparent pricing structure
    • Bespoke assets and products