Find out how to benchmark your firm against 700 global architecture and engineering firms

Deltek has surveyed leaders in the architecture and engineering industry for over 40 years. With over 700 responses, the Deltek Clarity Report identifies the key industry shifts that are transforming the A&E industry globally.

An effective way Architecture, Engineering and Construction firms can measure their performance is through objective benchmarking against similar firms in the industry. Get all the data you need to benchmark your firm, thereby allowing for easier analysis of opportunities or challenges within your firm.

Key highlights from the report:

59.8% increase in utilisation rates.

13.8% increase in employee turnover.

14.4% increase on average operating profit on net revenue.

Download the full report to discover what key shifts are transforming the A&E industry globally.

5 Reasons your Business needs Project Information Management

Make your move to effective data and information management. Emails, drawing, contracts, RFIs…

As an Architecture, Engineering or Construction firm you will produce and handle thousands of documents, but how do you effectively manage them to ensure project success? You’ll need to define and adopt clear project information management processes and systems, but finding a starting point is your first challenge.

Download our eGuide where we begin to explore the importance of managing business and project information effectively and how to get going.

 

 

Streamline Service Delivery with Deltek Vantagepoint

Projects are critical to the success of every architecture and engineering firm and you need a solution that puts your people and projects at the center of your business. Challenging economic times increases the need for efficiency in service delivery & business operations.

Deltek Vantagepoint gives A&E firms insight to maximize productivity, boost collaboration, improve efficiency and increase profitability. Trusted by thousands of A&E firms around the world, Deltek is an industry leader for project and financial management solutions built specifically for the way A&E firms work.

Download Deltek Vantagepoint product brief to learn how to streamline Service Delivery and power your project success for your firm.

 



We consider it our ongoing mission to truly understand our clients’ challenges and proactively identify what help they need to solve these challenges. To this end, we recently worked with Campaign UK to survey 100 agencies. The focus of the research was agency efficiency and productivity – in essence, do agencies have the right processes and systems in place to maximise their creativity? The results show that while this is a clear priority for agencies, most are not satisfied that the tools they are using are the right ones. I’ve selected some of what I found to be the most interesting data points to share with you.

See the full survey results

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Key Challenges:

Let’s start with the problems those surveyed want to solve:

  1. Managing ever-increasing client expectations for cheaper, better and faster work
  2. Finding and retaining qualified staff
  3. Charging clients correctly (in terms of accurate budgeting, timekeeping and managing scope creep)
  4. Forecasting and planning in an always-changing environment
  5. Resource management aligned with capacity

These issues aren’t new and there aren’t any that can’t be solved by implementing effective processes to measure productivity and efficiency. So, what’s holding agencies back?

Efficiency: Every Agency’s Holy Grail?

advertising agency software

While the vast majority (85%) of survey respondents said that their agencies were measuring operational efficiency in some way, the methods used varied. 42% reported using a mixture of automated and manual systems to keep track of operational efficiency, while 28% said they still tracked efficiency mainly through manual methods, such as spreadsheets. The problem with this tracking approach was summarised by one respondent, the strategy director at an agency; “I have to look at one spreadsheet for our budget, one for time spent, another for costs – and while we use software for pipeline management, those systems aren’t joined up.”

Getting Estimates Right: What’s Going Wrong?

‘69% of agencies report too many guesstimates in their estimates’

However, 29% said they did not have that clear insight and 21% were only “somewhat” convinced by their estimates. More worryingly, one in 10 of those surveyed either did not know if their estimates were correct or were not confident in their accuracy.

So, what is undermining confidence in business estimates? The answer seems to lie in the fact that agencies’ estimates are too often underpinned by a certain amount of guesswork. 69% of those surveyed felt they had some of the information they needed to produce accurate business estimates, but that too many guesstimates were involved in the process.

One strategy director was candid about how easy it is to fall into over-reliance on guesstimates: “What we think we know about our business is massively open to personal bias – too often, we base our thinking on ‘I reckon…’ rather than hard data. We often think we know who our best clients are, but do the numbers bear that out?’’ he asked.

Where Technology Meets Creativity

project management for creative agencies

“Moving to a single system has allowed the team to increase the speed with which they can access data – it allows them to spend more time on creating the work and less on the tracking of it.”
– Mark Jones, We Are Social

The results showed that most agencies felt that better technology would help build a clearer picture of their business, and free up staff to concentrate on creativity. 66% thought that agency management software could help with easier project scheduling and time tracking and a similar number believed it could reduce excessive admin time and unbillable costs. 52% thought software systems could help align resourcing and staffing pipelines, while nearly as many (47%) believed they could increase the accuracy of estimates and invoices.

So, what’s the real problem? It seems that agencies are not actually taking advantage of these technology benefits.

Most agencies (66%) were using multiple systems to manage and monitor their activity and were only “somewhat” happy with the result. Meanwhile, a significant minority (16%) were successfully using one integrated software system across the whole agency. A unified system appears to be the key to success. Mark Jones of We Are Social is convinced of the benefits of a cohesive approach: “Moving to a single system has allowed the team to increase the speed with which they can access data – it allows them to spend more time on creating the work and less on the tracking of it.”

I’ve only been able to touch on a couple of points from what was a truly enlightening research piece in this blog. Please do download the full report here for a more detailed view of the insights and trends we uncovered.

 

How to Implement a Successful Project Information Management Strategy

This eGuide is designed to put architects, engineers, construction consultants and contractors on the right path when it comes to introducing the processes and systems needed to tame the mass of information and data related to their business and projects. We’ll give you 7 actionable steps that will enable you to manage both organisational and project information efficiently.

We’ll show you how to implement best practice, starting with an audit of your current information management processes through to system selection, stakeholder buy-in, implementation, change management and measures of success. Adopting a PIM strategy is easily achievable, particularly when you follow this step-by-step guide.

Download eGuide here



For a member of the Management Team, it’s crucial that you have the right agency management tool to help your staff handle day-to-day operations so you can take care of the big picture. WorkBook provides not only project and resource-based visibility into daily operations, but also gives you the short and long-term clarity you need to ensure your agency’s success.

Download the PDF to discover the Top 5 reasons every person in your agency can benefit from using WorkBook.



 

Make better, faster business decisions with all the info you need in a single view

  • Identify clients that are draining resources and eating away at your bottom line
  • See the profitability of all your engagements so you know you are on track
  • Provide your employees a solution that’s easy to use and efficient so they have more time to do the things that matter most

Download this eGuide here

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The pressures of competing in a global market, determining a longevity strategy for your business and the allocation of capital are becoming increasingly important. Hence, Deltek understands that achieving return on investment (ROI) from every decision is critical. This focus on proving value, culminates in 94% of our clients receiving measurable ROI from the implementation of Deltek software.

This eguide discusses the Deltek approach to delivering measurable ROI against 4 key value metrics for large Professional Services firms.

Download eGuide here

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Are there unseen forces at work in your agency, undermining the good work put in by your team? Are these unseen forces leaving you in the dark about project status and leading you astray over costs? If so you are not alone.

Deltek research revealed that, on average, 7% of potential revenue is lost because agencies don’t have the insight they need into what people are working on and for how long; if time or money is being wasted; and if freelancers are being employed unnecessarily to pick up the imagined slack. So, what can be done to get your agency out of the dark and towards a more enlightened way of working?

Download the 4 Ways below



 

From Recruiter to Strategic Powerhouse

In order to stay competitive, firms need to start treating talent acquisition as a strategic function. People are a tremendous differentiator for project-centric businesses and knowing what to track, when to track it, and how to interpret the trends, will allow HR to become the strategic cornerstone needed in today’s market.

These top ten acquisition KPIs will deliver sophisticated insights to help you build an effective forward-facing acquisition strategy.

Download this free eGuide here.

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