If you’re reading this, your workflow process probably sucks.
We’re not trying to be flippant, but we are trying to get your attention. Because process is the backbone of any business, and it can also be its Achilles’ heel. In our line of work, we see different agency processes every day. Some work. Some don’t. All of them impact on productivity and output, and the way in which work is managed, tracked, trafficked and billed for. And those things all impact on a business’s profits. That’s why the more time we spend with agencies, the more we’re asked to provide a template on how to run one efficiently. So we decided to do just that. In this ebook, you’ll find the results of our research into the types of processes that work. We surveyed, we interviewed, we sent in our moles. Then we sent in some puppies – people weren’t crazy about the moles – and agencies spilled their secrets. We’re sharing them here.